Lync generally prompts you for credentials only after you're signed in and when it must connect to an external service such as the Microsoft Exchange Free/Busy service or the Exchange Calendar service. This issue occurs for multiple reasons, and in certain scenarios, it is the expected behavior. Calendar and Free/Busy information from Outlook.You may be prompted for credentials when Lync tries to connect to any of the following services: The message that you receive may vary, depending on which service Lync is trying to connect to. :::image type="content" source="./media/repeatedly-prompted-for-credentials/credentials.png" alt-text="Screenshot that shows the Credentials are required window."::: You may also receive the following message: You're repeatedly prompted to provide a user name and a password to connect to Exchange. You receive a message in Lync that says it cannot connect to Exchange. You're repeatedly prompted for Exchange credentials after you sign in to Lync ProblemĪfter you successfully sign in to Skype for Business Online (formerly Lync Online) by using Lync 2010 or Lync 2013, you may experience the following issues:
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